Terms of Service & Privacy Disclosure

1.​ Nature of Service

The Cohesion Lab & Co. provides professional behavioural consultancy and organisational strategy. Holly Kompara operates as a Behavioural Consultant. Please be advised that services are informed by psychological research but do not constitute registered clinical psychology, medical diagnosis, or mental health therapy. Clients seeking clinical intervention should consult a registered health professional.

2. Payments & Refunding

All "Tactical Lab" sessions and "Strategic Briefings" must be paid in full at the time of booking via our secure payment gateway (Stripe).

• ​Cancellations: We require a minimum of 24 hours' notice to reschedule a session.

• ​Refunds: Due to the bespoke, diagnostic nature of our consultancy, refunds are not issued once a session has commenced or after a digital "Protocol" has been delivered.

3. Data Privacy & Confidentiality

Your privacy is paramount. Any information shared during a "Briefing" or "Lab" is held under strict professional discretion. We collect personal data (name, email, business details) solely to provide our services and do not share your information with third parties. All data is managed in accordance with the Australian Privacy Act 1988.

4.​ Limitation of Liability

The Cohesion Lab & Co. provides strategies based on behavioural analysis. While we aim for peak "cohesion" and performance, the implementation and outcomes of these strategies are the responsibility of the client. The Cohesion Lab & Co. is not liable for any direct or indirect business or personal outcomes resulting from the consultancy.